CSM 2016

Using Outcomes Data to Improve Provider, Patient and Payer Engagement and Demonstrate the Value of Your Services
Section: Private Practice
Session Code: PP-3C-7707
Date: Saturday, February 20, 2016
Time: 3:00 PM - 5:00 PM
Location: Anaheim Convention Center
Room: 208 A

Speaker(s):   Stephen Hunter, DPT
  Rick Jung

Session Type: Educational Sessions
Session Level: Intermediate

Much has been said and written about the importance of outcomes data in measuring the effectiveness of physical therapy for population health. But precious little has been said about the role of outcomes data in fostering a relationship between patient and therapist. With rising patient responsibility and an ever-increasing need to engage patients in achieving clinical outcomes, outcomes data can help engage the therapist and continuously sell the plan of carež≥Ć to the patient. Outcomes data can also help providers promote their practice and demonstrate value to payers. However, in order to effectively use outcomes data as a tool, therapists must understand that collecting and reporting outcomes does not need to make documentation more complicated or time consuming. In fact, it's possible to improve the documentation experience and quality with the proper use of outcomes data.

Learning Objectives:
1 . Measure and communicate outcomes to patients to improve patient engagement in achieving functional goals.
2. Understand strategies to effectively use outcomes data in a continuing dialogue between patient and therapist that improves patient retention and outcomes.
3. Combine outcomes with payer incentives to create a win for patients, providers, and payers.
4. Employ strategies for using outcomes to enhance the documentation experience for the therapist.

CEU: 0.2

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